WHO WE ARE

Our website address is: https://bedzandbeyond.co.uk/

Thank you for visiting Bedz & Beyond. We are a family run company, creating beautiful custom beds to order. Please read these terms & conditions carefully, prior to ordering a product from Bedz & Beyond.

TERMS & CONDITIONS

1. PLEASE ENSURE THAT THERE IS A CLEAR AND CLEAN AREA FOR THE ASSEMBLY OF THE BED

We are not insured to move or dismantle other pieces of furniture. We also require parking at the premises or on the road outside the premises for unloading. If a re-delivery is required because the area for the bed has not been prepared, there will then be a full re-delivery charge applicable and this may delay your delivery by up to 6 weeks.

2. OUR BEDS ARE MADE UP OF VARIOUS SIZE PANELS

Although we can fit the largest panels into 99% of properties, there are a few properties for which we will have to build reduced-size panels.

If you have had any problems with fitting furniture into bedrooms in your house, then please let us know by e-mailing, and by possibly sending photographs through to us if you have any uncertainty about our largest panels being too big for the space you have.

We will not be held responsible for panels that are unable to fit into your designated room but if we find that it is not possible to fit the panels into the room when we arrive, we will change these panels for reduced ones but there will be a full re-delivery and administration charge, it may also take up to 6 weeks to build and redeliver the reduced replacement panels.

N.B. The largest panel is 240cm x 120cm.

3. POST-DELIVERY DAMAGES

Once your bed has been delivered and installed, you are required to thoroughly check the bed and sign to confirm that you accept the bed and are satisfied with the condition that it has been left with you in.

Once you have signed for the bed, we will not be held responsible for any damage caused to it.

4. DELIVERY TIME-SLOT

You will be provided with a rough time slot before delivery, failure to be at your property at this time will result in a re-delivery charge and a delay in receiving your bed for up to 8 weeks.

5. DELIVERY DELAYS

We cannot be held responsible for any delays in your delivery caused by unforeseen circumstances including traffic and bad weather.

If delayed contact will be made and we will attempt to reach you as soon as possible.

6. CHANGING YOUR DELIVERY DATE

Change in your delivery date 14 days prior to your delivery will  result in a £35 administration charge.

7. INCORRECT ORDER DETAILS & SIZES

If you have selected the wrong stairs, bed or measured incorrectly we may be able to resolve the problem for you, but this will incur a full re-delivery, new panel build and admin charge.

This will also may cause a delay for up to 6 weeks.

8. CHANGE OF DELIVERY ADDRESS

If there is a change in your delivery address, we must be notified by email as soon as possible.

HEALTH & SAFETY

1. OUR BEDS ARE MADE FROM MDF

Any beds selected and brought unpainted must be painted before use to seal the MDF and prevent any dust release in the bedroom.

2. CHOKING HAZARD

If the fixing caps on the bed come lose they could create a chocking hazard for children under 3 years old.

3. MISSING PARTS OR DAMAGES

The bed can not be used if a part of the structure is missing or broken.

4. RISK OF INJURY

Mid/High sleepers are not suited to children below the age of 6 years due to the risk of injury in the event of a fall.

5. DO NOT ATTACH OR SUSPEND ITEMS FROM THE BED

Please do not attach or suspend items such as ropes, strings, cords, harnesses and belts on a bunk-bed or high sleeper to avoid the possibility of strangulation.

6. SAFETY DISTANCE FROM THE WALL

Children may become trapped between the bed and the wall. To avoid the risk of serious injury, the distance between the top safety barrier and the wall must not exceed 75 mm or must be at least 230 mm.

7. LOWER BUNK

Lower bunks are not suitable for children under 3 years of age

8. SUPERVISION

Never leave children without a minimum of supervision.

9. TOP BUNK

Children must not be allowed to play roughly on or under the top bunk.

Always use the ladder or stairs to climb up to and down from the top bunk.

10. NO SWINGING OR JUMPING

Do not allow children to swing or jump on or under the bed.

11. ORIGINAL PARTS

Do not replace original parts with substitutes. Spare parts must be obtained from Bedz and Beyond.

12. LOSS OR DESTRUCTION

These goods that you have ordered will become your property when they have been delivered to you. Once you have taken delivery of them, they will be held at your own risk and we will not be held responsible for their loss or destruction.

13. SPECIFICATIONS

Designs and specifications are subject to change without notice.

14. TIMBER KNOTS

Bed slats may hold small defects due to knotting in the timber.

15. COPYRIGHT & LICENSE

All rights, including copyright, in this website are owned by or licensed to Bedz and Beyond.

Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without our permission.

You may not modify, distribute or re-post anything on this website for any purpose.

CANCELLATION

1. CANCELLATION BY US

We reserve the right not to process your order if:

  • We have insufficient stock to deliver the goods you have ordered;
  • We do not deliver to your area; or
  • One or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.
  • If we do not process your order for the above reasons, we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit/debit card as soon as possible, but in any event within 14 days.
2. CANCELLATION BY YOU

For custom built beds:

  • A £50 administration charge will be applied for orders cancelled once your order is processed and delivery date is given.
  • A £35 administration charge will be applied for small changes to your order within 2 weeks of your delivery date.
  • A 50% cancellation charge will be applied for orders cancelled once your order has gone into production.

REFUNDS

1. OUR REFUND POLICY

As a custom built product your item is non-refundable unless damaged on delivery or faulty.

LAW, JURISDICTION AND LANGUAGE

1. ENGLISH LAW

This website, any content contained therein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.

2. INVALIDITY

If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforce-ability of any other part of these conditions will not be affected.

3. PRIVACY

You acknowledge and agree to be bound by the terms of our privacy policy.

4. THIRD PARTY RIGHTS

Nothing in this Agreement is intended to, nor shall it confer any rights on a third party.